PRIVACY POLICY

At Pediatric Hair Solutions, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided to us through our website or during our lice removal services. We take your privacy seriously and strive to maintain the highest data protection standards.

INFORMATION WE COLLECT

  • Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, address, and credit card information (if purchasing a product).
  • Usage Data: We may collect non-personal information about your interactions with our website, including your IP address, browser type, and device information.

HOW WE USE YOUR INFORMATION

  • To provide lice removal services: We use your personal information to deliver our professional lice removal services and communicate with you regarding products, orders purchased, appointments, treatment plans, and follow-up care. We do not share this information with outside parties except to the extent necessary to complete that order. 
  • To provide services to users, to communicate with users about Pediatric Hair Solutions services, to respond to User inquiries, and for other customer service purposes.
  • To tailor the content and information that Pediatric Hair Solutions may send or display to users. To offer location customization, personalized help, and instructions, and to personalize User experiences otherwise while using the website or our services.
  • We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To better understand how users access and use the website, both on an aggregated and individualized basis, to improve the website and services and respond to User desires and preferences, and for other research and analytical purposes.

DATA SECURITY
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We regularly review our security practices and ensure your data is stored securely.

DATA SHARING
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information to trusted service providers who assist us in delivering our services, subject to strict confidentiality obligations.

OUR COMMITMENT TO CHILDREN’S PRIVACY
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

LEGAL COMPLIANCE
We may disclose your personal information if required by law or in response to valid legal requests or orders.

YOUR RIGHTS
You have the right to access, update, and correct your personal information. You can also request the deletion of your data, subject to any legal or contractual obligations we may have. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy anytime. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected] or by mail:

Pediatric Hair Solutions, Inc. 
6923 Shannon Willow Rd. Suite #100 
Charlotte, NC 28226